What data-driven methodology is aimed at process improvement in an organization?

The methodology that focuses on process improvement in an organization is Total Quality Management (TQM). TQM is an expansive approach that emphasizes continuous improvement in all aspects of an organization by involving all employees in the pursuit of quality and efficiency. Its goal is to enhance customer satisfaction by systematically improving organizational processes, products, and services through a culture of collaboration and commitment to quality.

TQM encompasses a holistic view of the organization, integrating various functions and processes to achieve long-term success. By promoting teamwork, encouraging feedback, and utilizing data-driven strategies for monitoring and improving processes, TQM aims to create a sustainable culture of quality.

While other methodologies like Six Sigma, benchmarking, and quality control also contribute to process improvement, they do so in different ways. Six Sigma specifically focuses on reducing defects and variability in processes using statistical methods. Benchmarking involves comparing performance metrics with industry standards or best practices, and quality control is concerned with monitoring and maintaining the quality of products or services through inspection and testing. TQM, however, is broader and more encompassing, aiming for overall organizational culture change.